Frequently Asked Questions

• Does your office have an after-hours drop box?

  No, we do not. All rents are paid online and all paperwork and keys must be dropped off during normal business hours (M-F 8-4:30)

• I did not have a pet when I moved in; may I have a pet now?

  First, email us your request for a pet as there are breed restrictions. Do not move in a pet into the premises without permission. Stability Properties will contact the owner and submit your request. If the owner approves the pet, an additional pet deposit will be required and a pet addendum must be signed before the pet is allowed to be moved in.

• When I move out, what do I need to do to receive my full security deposit back?

  We advise that you remove all personal belongings and clean the house thoroughly including floors, walls, trim, windows, bathrooms, counters, cabinets, appliances. All carpets should be shampooed. Gutters should be cleaned out. The roof should be free of leaves and debris. If you are responsible for lawn maintenance, then the grass and hedges need to be trimmed to a reasonable height and all beds should be free of weeds.